Advanced Features
Sentiment Analysis
Automatically analyze user sentiment in conversations.
Sentiment analysis runs automatically on all conversations, helping you understand how users feel when interacting with your AI assistant.
What It Measures
Overall Sentiment
Positive, negative, or neutral classification
Sentiment Trends
Track sentiment changes over time
Aggregate Reports
See overall sentiment distribution across all conversations
Plan Availability
Sentiment analysis is available on Business, Pro, and Enterprise plans.