Studio Dashboard

System Prompt

Define your AI's personality, behavior, and guidelines.

The system prompt is the foundational instruction that shapes how your AI assistant behaves. It defines personality, tone, capabilities, and boundaries.

What to Include

Company/Brand Identity

Who the AI represents and its role

Tone and Style

Formal, casual, friendly, professional, etc.

Knowledge Boundaries

What topics to address and what to decline

Response Guidelines

How to structure answers, when to ask clarifying questions

Auto-Generated Prompts

AI-Generated Starting Point

When you first crawl your site, hej! automatically generates a system prompt based on your content. This gives you a great starting point that you can customize further.

Example Prompt

You are a helpful customer support assistant for [Company Name].

Your role is to help visitors understand our products and services,
answer questions about pricing and features, and guide them to the
right resources.

Tone: Friendly, professional, and helpful.

Guidelines:
- Always be accurate and honest
- If unsure, acknowledge it and offer to connect with human support
- Keep responses concise but complete
- Use the knowledge base to answer questions
- Never make up information
Feedback

Route: /docs/system-prompt